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Hercules Credit Union

Member Service Representative

Member Service Operations – Riverton, Utah
Department Member Service Operations
Employment Type Full-Time
Minimum Experience Entry-level
Compensation DOE

General Job Description

Come and join our team as we move this credit union forward to new heights. One of the main duties of this position will be to provide outstanding service to our members and potential member needs by providing quality service through teller transactions and cross-selling of our products and services. Have a consistent focus to increase member satisfaction and account retention.

Essential Duties and Responsibilities

To be effective, an individual must be able to perform each job duty successfully

  • Provide great service to members and potential members
  • Recognize member needs and cross sell products and services
  • Balance cash drawer
  • Represent the credit union in a professional manner, both in dress and in action
  • Accurately and efficiently process transactions in accordance with established policies
  • Actively participate and complete product knowledge course
  • Perform other duties as assigned

Preferred Experience

  • Prior experience in a Bank or Credit Union
  • At least six months of cash handling experience preferred
  • Good math skills, effective communications, positive attitude and willingness to promote credit union products and services
  • Bilingual- Spanish a plus

Education

  • High School Diploma or equivalent
  • Computer and Office Skills
  • Basic Computer Operating Skills
  • Beginner to intermediate skills in Microsoft Office (Outlook, Word, Excel)
  • Type a minimum of 35 words per minute preferred

Benefits

We provide excellent benefits with this position including Health and Dental Care, Disability and Life Insurance and a Retirement program. In addition, you will being working with an excellent and successful team.

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  • Location
    Riverton, Utah
  • Department
    Member Service Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level
  • Compensation
    DOE
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